Terms & Conditions

Welcome to GIDM. By accessing, purchasing, or using our products and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General Information

  • GIDM is engaged in the sale of products through online platforms.

  • These Terms & Conditions apply to all users, customers, and visitors.

  • By placing an order, you confirm that you are legally capable of entering into a binding contract.

2. Product Information

  • All product descriptions, images, and prices are provided to the best of our knowledge.

  • Product images are for reference only; actual products may vary slightly in color, size, or design.

  • GIDM reserves the right to update or discontinue any product without prior notice.

3. Pricing & Payments

  • All prices are listed in applicable currency and are subject to change without notice.

  • Payments must be completed through the approved payment methods available on the platform.

  • GIDM is not responsible for payment failures caused by third-party payment providers.

4. Order Confirmation & Acceptance

  • Orders are confirmed only after successful payment.

  • GIDM reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspicious activity.

  • Once an order is confirmed, it cannot be modified.

5. Shipping & Delivery

  • Orders are shipped as per the selected delivery option and service provider.

  • Delivery timelines are estimated and may vary due to location, weather, or courier delays.

  • GIDM is not liable for delays caused by third-party logistics partners.

6. Returns, Refunds & Cancellations

  • Returns and refunds are processed according to our Return & Refund Policy.

  • Products must be returned in original condition with packaging intact.

  • Refunds, if applicable, will be initiated after successful quality inspection.

7. User Responsibilities

You agree to:

  • Provide accurate and complete delivery and contact information.

  • Use our services for lawful purposes only.

  • Not misuse, copy, or resell content or products without authorization.

8. Intellectual Property

  • All content, logos, images, and text associated with GIDM are the intellectual property of GIDM.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Privacy & Data Protection

  • Customer data is collected only for order processing and service communication.

  • GIDM does not sell or share personal information with unauthorized third parties.

  • For more details, please refer to our Privacy Policy.

10. Limitation of Liability

  • GIDM shall not be liable for indirect, incidental, or consequential damages.

  • Our liability, if any, shall not exceed the value of the product purchased.

11. Changes to Terms & Conditions

  • GIDM reserves the right to update or modify these Terms & Conditions at any time.

  • Continued use of our services after changes implies acceptance of the revised terms.

12. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with applicable local laws.

Frequently Asked Questions (FAQ)

Q1. Can I cancel my order after placing it?

Cancellation depends on the order status. Once shipped, cancellation may not be possible.

Q2. How long does delivery take?

Delivery timelines vary by location and courier partner. Estimated delivery details are shown at checkout.

Q3. What if I receive a damaged or wrong product?

Please raise a return request as per our Return Policy within the specified time.

Q4. Are my personal details safe with GIDM?

Yes. We follow strict data protection practices to keep your information secure.

Q5. Can GIDM change prices without notice?

Yes. Prices and product details may be updated at any time.